Last updated: September 2026

These Terms & Conditions ("Terms") govern your access to and use of the NOVYQA website and your purchase of products from NOVYQA. By placing an order or otherwise using this website, you agree to be bound by these Terms.

1. Seller Information

This website is operated by NOVYQA, operated by Karakus Aytekin, located at 164 rue Charaux, 54700 Pont-à-Mousson, France. Business registration number: 91520105700014

Contact: contact@novyqa.com — +33 6 95 49 18 54.

2. Products

We describe our products as accurately as possible. Product images are for illustrative purposes; slight variations in appearance may occur. We reserve the right to modify, discontinue, or limit the availability of any product at any time.

3. Availability

All orders are subject to product availability. If an item is unavailable after you place an order, we will contact you using the details provided at checkout and offer a refund or an alternative.

4. Prices

All prices are displayed in the currency shown at checkout and are subject to change without notice. Applicable taxes and duties, if any, are calculated at checkout in accordance with your delivery location.

5. Orders

Placing an order constitutes an offer to purchase. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or unavailability of stock. You will be notified if your order is refused or cancelled.

6. Payment

Payment is processed securely through the payment methods made available at checkout. Full payment is required before an order is dispatched.

7. Delivery

Delivery terms, dispatch times, and estimated delivery windows are described in our Shipping Policy, which forms part of these Terms.

8. Returns and Refunds

Return and refund terms are described in our Returns & Refunds policy, which forms part of these Terms.

9. Warranty

NOVYQA products are covered by a 1-Year Limited Warranty against eligible manufacturing defects arising under normal and intended use, subject to the applicable conditions of this warranty. Proof of purchase may be required to make a warranty claim. This commercial warranty does not replace, and is offered in addition to, any mandatory legal rights available to consumers under applicable law.

10. Product Use

NOVYQA products must be used strictly in accordance with the instructions provided with the product. NOVYQA is not responsible for damage or injury resulting from improper, unintended, or unauthorized use of the product.

11. Intellectual Property

All content on this website, including text, graphics, logos, images, and the NOVYQA brand name, is the property of NOVYQA or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use this content without prior written consent.

12. Limitation of Liability

To the fullest extent permitted by applicable law, NOVYQA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

13. Support & Contact

For any questions regarding these Terms, please contact us at contact@novyqa.com or +33 6 95 49 18 54.

14. Changes to These Terms

We may update these Terms from time to time. The revised Terms will be posted on this page with an updated date.